Just bought the Optiarc 7170A and having problems already!

Hi guys! Im new here. First, I want to say this is a great forum.

I bought the 7170A from newegg and found that the dvd drive cannot read and burned cds and dvds. Also, it can only read orginial cds. I read some previous threads but did not really helped. I am guessing somehow my computer locked my dvd drive to only read original and none of the burned stuff. My question is how do I fix it. Thanks! I already did a RMA but still the same results.

Nevermind found the solution… dead drive was locking it up