[QUOTE=meonacho;2764500]i have a lifetime liscence and every time i insert a bluray:
update request denied check your liscence
ive made several uninstall and reinstall and reboot but nothing change
Summary for drive D: (AnyDVD HD 126.96.36.199, BDPHash.bin 15-08-10)
ASUS BW-12B1STA 1.00 E101701K9LE87F2910
Drive (Hardware) Region: 0 (not set!)
Current profile: BD-ROM
Media is a Blu-ray disc.
Total size: 17673760 sectors (34519 MBytes)
Video Blu-ray label: NO ESCAPE
Media is AACS protected!
Drive supports bus encryption!
AACS MKB version 56
Warning, OPD error: HTTP error 449!
Update request denied, please check your license and contact SlySoft support!
ERROR processing Blu-ray disc![/QUOTE]
Go to the Fox head in your taskbar, click on " Create logfile" It will be a .zip file in your Documents folder upload it here and I can tell you why you get that message. Your licence does not connect to the OPD ( Online Protection Database) are you sure your internet connect was active.