New member here, and I have an issue that someone here may be able to solve.
eMachine T3958 Part #: 518923 “Under Warranty”
Win XP Home SP2
NEC ND-3500AG DVD+/-RW DL
While attempting to burn a backup file to DVD, using any burning software, the system will not burn a file larger than 2GB to an ISO. It want’s to use the UDF format. The attempt completely fails when using Windows Explorer to write the file to DVD. File name length and disc type is not an issue.
Once I choose the UDF format, the system will not burn a DVD faster than 2x. This is a 16x DVD burner, and the Write speed is set to Fastest.
I’ve tried to update the firmware, but NEC’s Web site does not list that specific model. I’m considering trying DriverGuide .
I’ve been through 2 rounds of online tech support, where they take control of the system, and 2 rounds of email support. They actually prompted me to download a firmware update for a Toshiba… WTF???
No resolution at this time.
Any assistance would be greatly appreciated!