I’ve had nothing but trouble ever since I’ve bought this drive.
At first I had it installed on a older system, and after much experimenting and many coasters (but also some finely burned discs along the way, strangely) I finally decided to move it to a new and more up to date machine.
Right now it’s like this:
CPU: P4-3.0Ghz Prescott (slot 478)
RAM: 512 DDR RAM
MB: Foxconn 865A01-PE-6EKRS (i865 chipset)
OS: Windows 98SE
Master Controller: 2x Seagate Barracuda 7200rpm HD - UDMA, set to DMA in Windows (BIOS = ATA 100)
Secondary Controller: only the BenQ DW1620 at the moment, set as master and set to DMA in Windows (BIOS = ATA 33)
Cabling: 80 wire UDMA cables for HD and DVDRW
Device Manager: sees HD controller as “Intel® 82801EB Ultra ATA Storage Controllers” (for those of you using Windows 98/SE with Intel chipsets, is this what you’re supposed to see ?)
BenQ Firmware: B7T9
Now for the problem: 75% of the times I’m going to burn a DVD, shit happens. That’s right, 75% of the times. Effectively, sometimes the drive seems to be working just fine and burns discs neatly, sometimes it’s not and burns fail systematically. When they’re failing, I notice a low noise (similar to the StarWars Millennium Falcon’s hyperdrive failure, I swear ) coming from the drive as it starts the burning process. I don’t remember hearing this noise when the drive is burning discs normally.
What bugs me the most is the completely erratic behaviour. Just yesterday I’ve burned several DVD’s with no problems whatsoever. Today, as I woke up and turned on my PC and prepared to burn a few more, my BenQ was at it again. There was no hardware or software change of any kind that I’m aware (it’s only me using the PC anyway) in between.
I already tried:
-Trying the drive as slave coupled with a DVDROM drive in the same controller, or as a standalone master
-Flashing BenQ with different firmware revisions (P9, T9)
-Uninstalling controllers in Windows, reboot and let them be reinstalled
-Reinstalling chipset controllers from the MB install CD
-Several different DVD-R and DVD+R brands, all included in BenQ’s official supported list of media
I’m at my wit’s end. One day the drive seems fine, the next day wastes me a full pack of discs, then seems fine again in the morning, then reverts to crap again in the afternoon…
Is there something I can still try to hopefully sort this out permanently, or should I just go back to the place I’ve bought it and try to have it replaced ?
Thanks in advance.