Hello…Im new here. I was directed to this forum via the Windows forum. they said this was a good place to direct my issues. So im not sure if this is the right place to ask this question.
But any who,
Both my factor dvd rom and dvd/cd rewirtter both died. I didnt know it was a hardware issue at first…I thought it was a driver issue. so instead of buying a new dvd rom & rewrite right away i just took the advice from the microsoft website and deleted the lower and upper filters in my registry and rebooted hopign that they would return… They didnt and my VD/DVD drivers disappeared.
After that i went and brought new dvd rom and rewrite hardware. The dvd rom drive is a Sony Optiarc 18X DVD-ROM Drive DDU1678A and the dvd rewritter is a LG super multi dvd rewritter gh22lp20. both are 40-pin ide drives. I also brought a new ribbon to connect to the motherboard and the new hardware.
I plugged both in but my system never recognized the new hardware hence Im not able to install the driver disk that were supplied with the hardware. I scrolled through similar threads about my issue…none helped me out.
so basically my system wont detect the new hardware and i have no cd or dvd drivers on my system at all.
Im using a dell xps 400 w/ windows xp professional.
If this isnt the appropriate place for this question…please tell me where. this is newbie forum…im noob.
PLEASE HELP! IVE BEEN FIDDLING WITH THIS ISSUE FOR 2 MONTHS NOW.