Is my Optiarc BDROM 5500S ATA damanged?

vbimport

#1

Hello i have a new HP dv7 series and only i can burn dvdr with CyberDVD “preinstaled HP soft” and Imgburn.
Only i can burn with Imgburn when i had changed the write type; DAO/ SAO to incremental.

Is it normal?

thank you