I just got it yesterday from Shop4tech.com. It came in the OEM package. Everytime I try to burn anything, be it DVD+R or CD-R, it hangs up on the “Writing Lead-In” at the very beginning and writes NOTHING! So far I have used DVD Decrypter and NERO to burn. Both programs do the same thing. Any advice before i send this thing back? Could it be a firmware issue?