Hi. If the CD/RW drive for my Dell Dimension 4600 no longer spins, does that mean it is dead? It actually stopped working some time ago. Its CD/RW is a Samsung SW-248F. Years ago I think I had another drive configured inside the system â€“ a tape drive and that has since been removed.
The drive opens, I put a CD in it, the drive closes, the light on the front of the drive blinks 2-3 times, then NOTHING â€“ silence. On File Explorer â€“ it shows that a drive letter exists (D) but when I click on it â€“ nothing shows up no files, nada. I tried using Run to search for an application, but like I said nothing shows on the drive.
What I have tried:
Unistalled and re-installed driver several times
Unistalled and re-installed driver for IDE controller several times
Checked switches on the back and cable connections, tried using different IDE cable and different power cables
Checked that drive is shown on BIOS setup pages, even shows proper name of drive
Checked that jumper is listed as Master on back of drive.
Checked that BIOS shows it as Secondary Master
System Information : http://support.dell.com/support/topics/global.aspx/support/my_systems_info/details?~ck=ln&~tab=2&c=us&l=en&lnki=0&s=gen
Any suggestions on what drive to replace it with? I think that is the final test to see if it is the drive problem. I donâ€™t have an extra computer to try sticking the drive into (not another hassle I want either).