Is my 6750A broken?

Hello all, have a new laptop, a Fujitsu siemens Amilo 3667, which has a 6750A burner built in…

No matter what I do, I cannot get it to reliably burn off CDs…

I have tried the following:

  1. Different types and brand of media (from verbatim to cheapies)
  2. Upgraded the firmware on the CD drive.
  3. Tried 3 different versions of NERO.
  4. Tried using a Roxio burning program.

They are all failing:

Here is the latest error report:

Lee
Home

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File ‘C:\Program Files\Ahead
ero\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 17:35:32
Nero Version: 6.6.0.19
Internal Version: 6, 6, 0, 19b
(Nero Express)
Recorder: <_NEC DVD_RW ND-6750A> Version: 2.61 - HA 1 TA 0 - 6.6.0.19
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <_NEC DVD_RW ND-6750A >Version: 2.61 - HA 1 TA 0 - 6.6.0.19
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : FUJITSU MHV2100AT atapi Port 0 ID 0 DMA: On
CdRomPeripheral : _NEC DVD_RW ND-6750A atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
_NEC DVD_RW ND-6750A D: CDRom0

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1023MB (1047920kB)
Free physical memory: 579MB (593112kB)
Memory in use : 43 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

23.8.2006
Audio CD
20:22:37 #1 CDADOC -1 File Cdadoc.cpp, Line 1465
Audio item log info:
Audio document burn settings:
=============================
Burn mode: DAO,
CD Text: On,
Cache disk or network files: No,
Cache small files: No,
Cache files smaller than 65536 bytes.
Audio Multisession: No
List of audio tracks:
=====================
Track 01: Length: 03:36.31, Pause frames: 150, Filters: 0, Name: ‘01 - Track 1.mp3’.
Track 02: Length: 04:31.68, Pause frames: 150, Filters: 0, Name: ‘02 - Track 2.mp3’.
Track 03: Length: 04:26.06, Pause frames: 150, Filters: 0, Name: ‘03 - Track 3.mp3’.
Track 04: Length: 04:40.14, Pause frames: 150, Filters: 0, Name: ‘04 - Track 4.mp3’.
Track 05: Length: 03:18.53, Pause frames: 150, Filters: 0, Name: ‘05 - Track 5.mp3’.
Track 06: Length: 03:14.30, Pause frames: 150, Filters: 0, Name: ‘06 - Track 6.mp3’.
Track 07: Length: 03:47.49, Pause frames: 150, Filters: 0, Name: ‘07 - Track 7.mp3’.
Track 08: Length: 02:57.41, Pause frames: 150, Filters: 0, Name: ‘08 - Track 8.mp3’.
Track 09: Length: 03:08.08, Pause frames: 150, Filters: 0, Name: ‘09 - Track 9.mp3’.
Track 10: Length: 04:39.44, Pause frames: 150, Filters: 0, Name: ‘10 - Track 10.mp3’.
Track 11: Length: 04:41.29, Pause frames: 150, Filters: 0, Name: ‘11 - Track 11.mp3’.
Track 12: Length: 00:33.15, Pause frames: 150, Filters: 0, Name: ‘12 - Track 12.mp3’.
Track 13: Length: 02:55.68, Pause frames: 150, Filters: 0, Name: ‘13 - Track 13.mp3’.
Track 14: Length: 03:47.63, Pause frames: 150, Filters: 0, Name: ‘14 - Track 14.mp3’.
Total size: 50:46.69

20:22:37 #2 Text 0 File Burncd.cpp, Line 2948
_NEC DVD_RW ND-6750A
Buffer underrun protection activated

20:22:37 #3 Text 0 File Reader.cpp, Line 127
Reader running

20:22:37 #4 Text 0 File AudioCompilationImpl.cpp, Line 842
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

20:22:37 #5 Text 0 File Writer.cpp, Line 122
Writer _NEC DVD_RW ND-6750A running

20:22:37 #6 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using CD-R/RW media

20:22:38 #7 Text 0 File DlgWaitCD.cpp, Line 272
Last possible write address on media: 359848 ( 79:59.73)
Last address to be written: 228368 ( 50:46.68)

20:22:38 #8 Text 0 File DlgWaitCD.cpp, Line 284
Write in overburning mode: NO (enabled: CD)

20:22:38 #9 Text 0 File DlgWaitCD.cpp, Line 2494
Recorder: _NEC DVD_RW ND-6750A;
CDR code: 00 97 17 06; OSJ entry from: Moser Baer India Limited
ATIP Data:
Special Info [hex] 1: D0 00 A0, 2: 61 11 06 (LI 97:17.06), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 2B 00 D0 (invalid), 2: 3D B8 00 (invalid), 3: 22 D2 80 (invalid)

20:22:38 #10 Text 0 File DlgWaitCD.cpp, Line 450
>>> Protocol of DlgWaitCD activities: <<<
=========================================

20:22:38 #11 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_AUDIO_NOPRE (01 - Track 1.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 16231 (16231) = #16231/3:36.31
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16231 blocks [_NEC DVD_RW ND-6750A]
1: TRM_AUDIO_NOPRE (02 - Track 2.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 20393 (20393) = #20393/4:31.68
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 20393 blocks [_NEC DVD_RW ND-6750A]
2: TRM_AUDIO_NOPRE (03 - Track 3.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 19956 (19956) = #19956/4:26.6
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 19956 blocks [_NEC DVD_RW ND-6750A]
3: TRM_AUDIO_NOPRE (04 - Track 4.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 21014 (21014) = #21014/4:40.14
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 21014 blocks [_NEC DVD_RW ND-6750A]
4: TRM_AUDIO_NOPRE (05 - Track 5.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 14903 (14903) = #14903/3:18.53
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 14903 blocks [_NEC DVD_RW ND-6750A]
5: TRM_AUDIO_NOPRE (06 - Track 6.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 14580 (14580) = #14580/3:14.30
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 14580 blocks [_NEC DVD_RW ND-6750A]
6: TRM_AUDIO_NOPRE (07 - Track 7.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 17074 (17074) = #17074/3:47.49
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 17074 blocks [_NEC DVD_RW ND-6750A]
7: TRM_AUDIO_NOPRE (08 - Track 8.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 13316 (13316) = #13316/2:57.41
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 13316 blocks [_NEC DVD_RW ND-6750A]
8: TRM_AUDIO_NOPRE (09 - Track 9.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 14108 (14108) = #14108/3:8.8
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 14108 blocks [_NEC DVD_RW ND-6750A]
9: TRM_AUDIO_NOPRE (10 - Track 10.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 20969 (20969) = #20969/4:39.44
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 20969 blocks [_NEC DVD_RW ND-6750A]
10: TRM_AUDIO_NOPRE (11 - Track 11.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 21104 (21104) = #21104/4:41.29
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 21104 blocks [_NEC DVD_RW ND-6750A]
11: TRM_AUDIO_NOPRE (12 - Track 12.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 2490 (2490) = #2490/0:33.15
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 2490 blocks [_NEC DVD_RW ND-6750A]
12: TRM_AUDIO_NOPRE (13 - Track 13.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 13193 (13193) = #13193/2:55.68
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 13193 blocks [_NEC DVD_RW ND-6750A]
13: TRM_AUDIO_NOPRE (14 - Track 14.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 17088 (17088) = #17088/3:47.63
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 17088 blocks [_NEC DVD_RW ND-6750A]
--------------------------------------------------------------

20:22:38 #12 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [NEC DVD_RW ND-6750A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 14:
1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 38528112, ISRC “”
2: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 38528112 38880912 86845248, ISRC “”
3: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 86845248 87198048 134134560, ISRC “”
4: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 134134560 134487360 183912288, ISRC “”
5: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 183912288 184265088 219316944, ISRC “”
6: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 219316944 219669744 253961904, ISRC “”
7: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 253961904 254314704 294472752, ISRC “”
8: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 294472752 294825552 326144784, ISRC “”
9: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 326144784 326497584 359679600, ISRC “”
10: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 359679600 360032400 409351488, ISRC “”
11: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 409351488 409704288 459340896, ISRC “”
12: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 459340896 459693696 465550176, ISRC “”
13: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 465550176 465902976 496932912, ISRC “”
14: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 496932912 497285712 537476688, ISRC “”
DAO layout:
===========
Start|Track|Idx|CtrlAdr|RecDep
____
-150 | lead-in | 0 | 0x01 | 0x00
-150 | 1 | 0 | 0x21 | 0x00
0 | 1 | 1 | 0x21 | 0x00
16231 | 2 | 0 | 0x21 | 0x00
16381 | 2 | 1 | 0x21 | 0x00
36774 | 3 | 0 | 0x21 | 0x00
36924 | 3 | 1 | 0x21 | 0x00
56880 | 4 | 0 | 0x21 | 0x00
57030 | 4 | 1 | 0x21 | 0x00
78044 | 5 | 0 | 0x21 | 0x00
78194 | 5 | 1 | 0x21 | 0x00
93097 | 6 | 0 | 0x21 | 0x00
93247 | 6 | 1 | 0x21 | 0x00
107827 | 7 | 0 | 0x21 | 0x00
107977 | 7 | 1 | 0x21 | 0x00
125051 | 8 | 0 | 0x21 | 0x00
125201 | 8 | 1 | 0x21 | 0x00
138517 | 9 | 0 | 0x21 | 0x00
138667 | 9 | 1 | 0x21 | 0x00
152775 | 10 | 0 | 0x21 | 0x00
152925 | 10 | 1 | 0x21 | 0x00
173894 | 11 | 0 | 0x21 | 0x00
174044 | 11 | 1 | 0x21 | 0x00
195148 | 12 | 0 | 0x21 | 0x00
195298 | 12 | 1 | 0x21 | 0x00
197788 | 13 | 0 | 0x21 | 0x00
197938 | 13 | 1 | 0x21 | 0x00
211131 | 14 | 0 | 0x21 | 0x00
211281 | 14 | 1 | 0x21 | 0x00
228369 | lead-out | 1 | 0x01 | 0x00

20:22:38 #13 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 24x (3,600 KB/s)

20:22:38 #14 SCSI -1189 File Cdrdrv.cpp, Line 1183
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x038A5200
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x02
CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0xFF 0x40 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x30 0x02

20:22:38 #15 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0

20:22:38 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #16381

20:22:38 #17 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 2 (relocatable, no disc pos, no patch infos, orig at #0): write at #36924

20:22:38 #18 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 3 (relocatable, no disc pos, no patch infos, orig at #0): write at #57030

20:22:38 #19 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 4 (relocatable, no disc pos, no patch infos, orig at #0): write at #78194

20:22:38 #20 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 5 (relocatable, no disc pos, no patch infos, orig at #0): write at #93247

20:22:38 #21 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 6 (relocatable, no disc pos, no patch infos, orig at #0): write at #107977

20:22:38 #22 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 7 (relocatable, no disc pos, no patch infos, orig at #0): write at #125201

20:22:38 #23 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 8 (relocatable, no disc pos, no patch infos, orig at #0): write at #138667

20:22:38 #24 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 9 (relocatable, no disc pos, no patch infos, orig at #0): write at #152925

20:22:38 #25 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 10 (relocatable, no disc pos, no patch infos, orig at #0): write at #174044

20:22:38 #26 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 11 (relocatable, no disc pos, no patch infos, orig at #0): write at #195298

20:22:38 #27 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 12 (relocatable, no disc pos, no patch infos, orig at #0): write at #197938

20:22:38 #28 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 13 (relocatable, no disc pos, no patch infos, orig at #0): write at #211281

20:22:38 #29 Text 0 File Mmc.cpp, Line 17108
StartDAO : CD-Text - On

20:22:38 #30 Text 0 File Mmc.cpp, Line 21860
Set BUFE: Buffer underrun protection -> ON

20:22:38 #31 Text 0 File Mmc.cpp, Line 17397
CueData, Len=240
21 00 00 41 00 00 00 00
21 01 00 00 00 00 00 00
21 01 01 00 00 00 02 00
21 02 00 00 00 03 26 1f
21 02 01 00 00 03 28 1f
21 03 00 00 00 08 0c 18
21 03 01 00 00 08 0e 18
21 04 00 00 00 0c 28 1e
21 04 01 00 00 0c 2a 1e
21 05 00 00 00 11 16 2c
21 05 01 00 00 11 18 2c
21 06 00 00 00 14 2b 16
21 06 01 00 00 14 2d 16
21 07 00 00 00 17 3b 34
21 07 01 00 00 18 01 34
21 08 00 00 00 1b 31 1a
21 08 01 00 00 1b 33 1a
21 09 00 00 00 1e 30 43
21 09 01 00 00 1e 32 43
21 0a 00 00 00 21 3b 00
21 0a 01 00 00 22 01 00
21 0b 00 00 00 26 28 2c
21 0b 01 00 00 26 2a 2c
21 0c 00 00 00 2b 17 49
21 0c 01 00 00 2b 19 49
21 0d 00 00 00 2b 3b 0d
21 0d 01 00 00 2c 01 0d
21 0e 00 00 00 2e 39 06
21 0e 01 00 00 2e 3b 06
01 aa 01 01 00 32 2e 45

20:26:02 #32 SCSI -1024 File Cdrdrv.cpp, Line 1437
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x0BB40000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x08
Sense Qual: 0x03
CDB Data: 0x2A 0x00 0x00 0x03 0x01 0x36 0x00 0x00 0x1B 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x08 0x03

20:26:02 #33 CDR -1024 File Writer.cpp, Line 311
Communication failure

20:26:02 #34 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

20:26:03 #35 SCSI -1135 File Cdrdrv.cpp, Line 1183
SCSI Exec, HA 1, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x03 0x01 0x37 0x0A
0x00 0x00 0x00 0x00 0x0C 0x00

20:26:03 #36 CDR -1135 File WriterStatus.cpp, Line 167
Write error
_NEC DVD_RW ND-6750A\H1 T0

20:26:03 #37 TRANSFER -24 File WriterStatus.cpp, Line 167
Could not perform end of Disc-at-once

20:26:03 #38 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 24x (3,600 KB/s)

20:26:03 #39 Text 0 File AudioCompilationImpl.cpp, Line 867
DRM: DRM burn session terminated.

20:26:03 #40 Text 0 File AudioCompilationImpl.cpp, Line 896
DRM: Closing entire DRM handling. Bye.

Existing drivers:
File ‘Drivers\PXHELP20.SYS’: Ver=2.03.28a, size=20640 bytes, created 01/02/2005 02:03:00 (Prassi/Veritas driver for win 2K)
File ‘Drivers\atapi.sys’: Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 04/08/2004 13:00:00 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

To be honest this is really beginning to p**s me off, as have spent the last few days trying to get it work reliably, and must have used at least 25 Cds and DVDs!!!

So, is it officially bust and do I send it back, or can anyone suggest any solutions (apart from a hammer to the brand new laptop!!!)

Thanks in advance

Lee

I would first try firmware 2.42. That is the one I’m using and have burned a few DVD discs without any issues.
http://liggydee.cdfreaks.com/page/6750/

Also maybe try updating Nero to the latest v6 build, v6.6.1.4.

Out of curiosity, can you use Nero CD-DVD Speed and burn test CD’s & DVD’s without problems? That should be a good baseline to troubleshoot things.

OK, just about to try that now…

Lee

Tried the above…still not burning audio CDs!!!

Lee

Not sure what to tell you. I just burned a few 192kbps MP3’s to an Audio CD…granted it was only about 20min worth.

One thing I did was use TDK CD-R’s (got a 100-disc spindle from Costco) and I only burned them at 16x instead of 24x. I seem to recall some people mentioning that they get better Audio CD burns with the slower speeds.