hello, I recently posted about my new khypermedia (benq dw800a) drive not being able to read its own burns. I got good suggestions but think the problem is solved.now the drive wont read anything, i think it finally totally died. anyway, i have had NO luck with contacting the company directly by phone or e-mail. the site hasnt been updated in months. anyone know if they are still in business? also never recieved my rebate from them. if you are consisering a khypermedia drive,DONT DO IT. Has anyone heard anything about them?