Is it possible to reinstall the software for the Panasonic DMR-ES15?

[qanda]This question is published in the hardware section for the Panasonic DMR-ES15. Click here to view full specs.[/qanda]My DMR-ES15 just stopped working; no disks are “readable”. I would like to repair my machine, but I need some help opening it, cleaning the spindle and lens as suggested, and anything else that may have caused it to stop working. Does anyone have a video of how to do these things, like opening the case and the cleaning projects?