Originally posted by Marco BTC
For your information:
"unless updating to the latest firmware version kills all the DVD capabilities of the drive ... ooops! "
There have been NO cases whatsoever of killing the DVD capabilities DUE to firmware updates ![/b]
it obviously was my fault then. I did exactly what I was supposed to do and it changed my drive to a CD-RW. updating my firmware to 0049 made my drive no longer see any DVD media. NO cases? I tend to disagree. you are free to not agree with me ofc.
".. stay away from media thats not on the compability list."
In the beginning, the number of supported media was quite low, I have to admit, but currently most quality media are all supported. And yes, we do recommend staying away from media which are not on the list, mostly because the ones that aren't are of questionable quality.
exactly what I was saying/implying, no?
"...the amount of problems there seem to have been with the different firmwares the drive was sold with makes you wonder about the "quality control" though."
Quality control is done with media that are on the support list and if you stick with those, there will obviously not be any problem.
excuse me, but firmware that tends to burn out the laser (0038 or 0039 I believe) of the drive has nothing to do with bad quality control? there is nothing wrong with BTC shipping drives with such a firmware? sorry, but for me that sounds like something you really wouldn't want to do when you are a company. in addition to that, I said that there have been, I'm not saying that there still are, as I do not know, due to giving up on my drive ... in part due to BTCs tech support not replying to my mails with anything but autoreply mails.
'cos I hate pointless flames, I'll add once again that the 1004 was a decent drive for me, before the firmware update disaster, so I still think that you get a decent drive for a decent price, but personally I wouldn't go for BTC again, as my experience was way too little satisfaction for the headaches it gave me.