iPhone/iTunes Sync, Video Problems

Ok, so I’m converting DVDs for my iPhone. Conversion goes well, I’m using the default iPhone profile to convert. Movie plays in quicktime/iTunes. The video has an extension .m4v. The problem is iTunes will not sync this file. In order to sync I need to go Advanced>Convert for ipod/iphone which adds another step and a whole lot of time. What is going on? I love DVDFab and want to continue to use it for every conversion I need. I’m using iTunes 7.7.1 and iPhone 2.0.2 if that matters. Here’s the properties of a typical video converted using DVDFab
Please HELP!!

Try what I use in this post here http://club.cdfreaks.com/f116/recommendations-ipod-burning-251617/
All but Sony movies work for me with these settings, gl.


Please select standard “iPhone” profile, looks your file is not created by standard iPhone profile, like created by other profile ?

And if you want using h264 encode and can sync by iTune, the size must smaller than 640x480. Please try it.


I have been using the Standard iPhone profile, and still the same result. Have also tried a several different movies. Other movies I have are smaller than 640x480. I’ve also tried Handbrake. Using both h.264 and mpeg-4 codecs also with the same result. iTunes will not sync them.

Profile I am using:

  • <profile name=“iPhone” version=“200” device=“ipod” tag=“dvdfab” description=“The profile is used to create mp4(h264 + aac) file, which can be played in iPhone.”>
  • <common>
    <file format=“ipod_avc” mode=“0” onefile_size_mb=“300” number=“1” />
  • <audio codec=“aac” channel=“2”>
    <freq value=“48000” list=“8000,12000,24000,32000,44100,48000” />
    <bitrate value=“128000” list=“32000,48000,64000,96000,128000” />
    <volume percent=“100” />
  • <video>
    <size list=“480x320, 640x480,640x352,640x272,480x160,432x176,400x192,368x208,336x224,320x240,288x256,272x272” out_size=“480x320” />
    <subtitle mode=“0” />
    <outfps mode=“3” value=“29.97” list=“10,12,15,14.985,15,20,23.976,24,25,29.97,30” />
  • <encode codec=“h264” bitrate_kbps=“640” maxbitrate_kbps=“10000”>
    <mode value=“real_time” list=“real_time, high_quality” />
  • <acodec name=“faac”>
    <common profile=“1” quality=“100” />
  • <vcodec name=“h264”>
    <generic profile=“0” level=“30” />


What your mean is all your movie and it’s size smaller than 640x480 all cannot by synced into iPhone ?

I test all movie and can be synced into iPod, which is no problem, Please make sure your iPhone is the lastest firmware.


iPhone firmware is 2.0.2, the latest. Well none of my movies will automatically sync. I can manually manage things, but considering I also have a massive music library this is extremely inconvenient. Something is not right!

New info: If I change the Video Type to TV Show the video file is able to sync. Again this is annoying as the video is a movie. I just want everything to work as it should.


Using different source would cause different result ?

I just do a test, and using a movie, add iTune is no problem.

iTune version is

This is mediainfo report:

Complete name : G:\work_sample\XFORMERS CHAP 1 NOMENUS.Title1.DVDRip.m4v
Format : MPEG-4
Codec ID : M4V
File size : 23.0 MiB
Duration : 2mn 4s
Overall bit rate : 1552 Kbps
Writing application : Lavf52.17.0

Format : AVC
Format/Info : Advanced Video Codec
Format profile : Baseline@L3.0
Format settings, CABAC : No
Format settings, ReFrames : 1 frame
Codec ID : avc1
Duration : 2mn 4s
Bit rate mode : Variable
Bit rate : 1419 Kbps
Width : 640 pixels
Height : 368 pixels
Display aspect ratio : 16/9
Frame rate mode : Constant
Frame rate : 29.970 fps
Colorimetry : 4:2:0
Scan type : Progressive

Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 4
Format profile : LC
Format settings, SBR : No
Codec ID : 40
Duration : 2mn 3s
Bit rate mode : Variable
Bit rate : 128 Kbps
Channel(s) : 2 channels
Channel positions : L R
Sampling rate : 48.0 KHz

My videos have all the exact same settings. The issue is not adding them to iTunes, it’s syncing them to the iPhone. The files go into the iTunes library just fine, but cannot sync to iPhone. They have no troubles syncing to my 5G iPod video.

Are you syncing with a 2.0.2 iPhone 3G???


Sorry, I have not an iPhone, but as I know, iPhone have not other additional format require, which is the same as the iPod.

So please try to adjust some param to try it, like fps, output size, etc.

If you have any more information, please tell me, or maybe other one has iPhone will help us to do some test and reply useful information.

No Problem, Tony is here!!!

Like everyone else with an IPhone, I was ready to throw it through a window as suddenly it stopped syncing my video after I had properly converted them.

I am presently running iTunes version 2.2.1

Why Apple made such a stupid change is beyond me, but here is the simple solution.

Once you have converted your files and placed them in the proper folders, simply

open iTunes - > GO TO FILES -> ADD FILES TO LIBRARY - > Click on the file you want to add.

Go to the video section in iTunes for your device and put a check mark beside the new video.

Now click on SYNC.


I hope this helps everyone. Oh yes, I have found this works for other files as well, such a when my music files do not update.