I am running XP Home with SP2. I have recently installed I/O Magic's 16X DVD with the +/-RW etc. I've updated the firmware, installed all necessary drivers, and everything else I could think of. I spoke with one of the techs at IO's tech support and they walked me through all the things they could think of and all with no luck. I went so far as to exchange DVD writers and I am getting the same problems. I am not able to get anywhere with this player. I've only gotten as far as inserting the DVD, about 1-3 minutes later it may recognize the DVD, but still wont play it. Aside from this, I wouldnt even know if this device burns anything. Could the region be part of the problem? I am using Region 1 currently. Please provide any assistance possible. I thank you in advance.