[QUOTE=jamieren;2171995]I have a computer (compaq presario) that came with Windows XP Media Center 2005. I even have the sticker with the serial # on the side of the hard drive to prove it;). Long story short, after some ‘misfortune’, a well meaning friend convinced me that wiping my hard drive & installing a trial version of windows 64 would fix the problem. Having done that, we could not find a sound driver and well meaning friend #2 installs vectorlinux for me. It works fine for net surfing, but I really miss the simplicity of windows as far as installing programs and support for peripherals (there’s no available drivers for lexmark printers on linux!).
At the current time, win64’s trial period has expired, and any recovery programs or data have been deleted thanks to friend #1’s hard drive wipe. I have no physical recovery disc as I understand these must be made from off the HD (had I only realized that before I said ‘sure, wipe the hard drive, I trust you.’).
So you see, I have paid the manufacturer for the original license but am in need of recovery discs to reinstall the program. I’ve come to understand to my dismay Microsoft is definitely not #1 as far as customer service goes (unless you want to fill Bill Gates’ coffers). Is there a place I can go to simply download, or can I order them from somewhere without having to shell out $100 for new?
Thanks for any suggestions. This issue has been bugging me for months and I hope I can find help here…
I find that your friend isn’t a well meaning friend at all IMO. The friend would’ve used his/her smarts to first find what was the problem with your MCE before evening attempting to wipe your drive with another O/S. They should pay you the price of the recovery disk since from what your describing they didn’t provide reliable service or help. You should go with the MOD advice and get the compaq recovery disk from HP and restore your compaq back to factory settings. To reformat or reinstall the O/S let alone another O/S that now doesn’t work is the last resort I would recommend someone to do. Only and after only you figure out what was caused the problem and downloaded and saved the needed update on separate flash memory to install later should you do a wipe of the HDD.