I've had a problem. I brought a external Benq EW-1621 dvd burner and when tring to install (following instruction, boot then connect burner) my computer keeps rebooting. I've disconnected the burner after on two of the many reboots i got an error message on a blue screen when it tried to restart.
I've searched for answers and cant find any but i have noticed that it seems to reboot when it tries to install the Mass Storage Device. ( i also have a hard drive in an external case that works fine but not connected at moment)
Im running windows 2000 Service Pack 4. If i cant fix it i may return mine tomorrow and buy an internal liteon or pioneer. I have digital camera software and a card reader (they installed the Mass Storage thing when i conected them perfectly, not that i know what that means)
Any one, please help in baby language as im not that literate as yet.
550 mhz Pentium 111
80 gig primary drive
13 gig slave
Ricoh CD-R/RW MP7036A
Generic DVD-ROM SCSI
AXV CD/DVD-ROM SCSI (demon tools virtual drives)
C-Media USB Mass Storage controller
USB Root Hub
sorry not sure whats important.