I Just installed the 1620 on my Dell 8200 2ghz, 120gb hd, 1gb ram. While I installed the software I noticed the Benq QVideo installed but only the TV button was active, not the camcorder button nor the AV button work. I thought I followed directions properly but I guess I did’nt. Can anyone help.
I believe if you look in PDF manual, it says that the respective devices have to be connected in order for the buttons to become active.