Inspiron 9400 DVD problems

I have a new 9400 that came with a tsst corp ts-l632d DVD ±rw drive. I can save files to a cd-r but I can not write to a DVD -R. I need to be able to copy DVD’s that we record in our office. I have tried Sonic (that came with the computer) and Nero. Both read the source DVD, promp me for a blank DVD. It appears to start to write to the new DVD but after a minute or so the tray opens and the screen shows an error. Man this is frustrating. After about 15 DVD’s of different flavors, I am asking for help. Dell is assuming it’s a software issue but ive tried more that one software. Any sugggestions?

Hi, welcome to CDF :flower:

You’ll have to sacrifice another disc for this, but can you try another burn in Nero, and this time save and post the error log?

First removing your serial number from the saved text file, of course :wink:

Error logs can go a long way towards sorting out a problem, which is why we always ask for them :slight_smile:

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File ‘C:\Program Files\Ahead
ero\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 11:35:32 AM
Nero Version: 6.6.0.14
Internal Version: 6, 6, 0, 14d
(Nero Express)
Recorder: <TSSTcorp DVD±RW TS-L632D>Version: DE03 - HA 1 TA 0 - 6.6.0.14
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <TSSTcorp DVD±RW TS-L632D>Version: DE03 - HA 1 TA 0 - 6.6.0.14
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : FUJITSU MHV2080BH atapi Port 0 ID 0 DMA: On
CdRomPeripheral : TSSTcorp DVD±RW TS-L632D atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
TSSTcorp DVD±RW TS-L632D D: CDRom0

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1014MB (1038712kB)
Free physical memory: 529MB (541780kB)
Memory in use : 47 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

5.9.2006
===== Disc-Copy over image - 1st step : Copy to image …

3:20:44 PM #1 Text 0 File Reader.cpp, Line 127
Reader running

3:20:44 PM #2 Text 0 File Writer.cpp, Line 122
Writer Image Recorder running

3:20:44 PM #3 Text 0 File DVDCopy.cpp, Line 279
DVD Track-Information from source disc
S01 T01 Con 0x14 Start 0 Len 12272 (gap 0) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)
S01 T02 Con 0x14 Start 12288 Len 256 (gap 16) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)
S01 T03 Con 0x14 Start 12560 Len 177264 (gap 16) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)
S01 T04 Con 0x14 Start 189840 Len 287232 (gap 16) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)
S01 T05 Con 0x14 Start 477088 Len 16 (gap 16) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)

3:20:44 PM #4 Text 0 File DVDCopy.cpp, Line 382
Max -1 tracks of 5 allowed to copy
1: 0 - 12272 = 12272, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)
2: 12288 - 12544 = 256, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)
3: 12560 - 189824 = 177264, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)
4: 189840 - 477072 = 287232, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)
5: 477088 - 477104 = 16, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)

3:20:44 PM #5 Text 0 File Burncd.cpp, Line 3230
Turn on Track-At-Once, using DVD-R/RW media

3:20:44 PM #6 Text 0 File DlgWaitCD.cpp, Line 267
Last possible write address on media: 2621439 (582:32.39, 5119MB)
Last address to be written: 477103 (106:01.28, 931MB)

3:20:44 PM #7 Text 0 File DlgWaitCD.cpp, Line 279
Write in overburning mode: NO (enabled: CD)

3:20:44 PM #8 Text 0 File DlgWaitCD.cpp, Line 2433
Recorder: Image Recorder;
CD type reading failed
ATIP Data: ?

3:20:44 PM #9 Text 0 File DlgWaitCD.cpp, Line 445
>>> Protocol of DlgWaitCD activities: <<<
=========================================

3:20:44 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - Data (mode 1))
2 indices, index0 (150) not provided
original disc pos #0 + 12288 (12288) = #12288/2:43.63
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 12288 blocks [Image Recorder]
1: TRM_DATA_MODE1 (2 - Data (mode 1))
2 indices, index0 (0) not provided
original disc pos #12288 + 272 (272) = #12560/2:47.35
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 272 blocks [Image Recorder]
2: TRM_DATA_MODE1 (3 - Data (mode 1))
2 indices, index0 (0) not provided
original disc pos #12560 + 177280 (177280) = #189840/42:11.15
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 177280 blocks [Image Recorder]
3: TRM_DATA_MODE1 (4 - Data (mode 1))
2 indices, index0 (0) not provided
original disc pos #189840 + 287248 (287248) = #477088/106:1.13
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 287248 blocks [Image Recorder]
4: TRM_DATA_MODE1 (5 - Data (mode 1))
2 indices, index0 (0) not provided
original disc pos #477088 + 16 (16) = #477104/106:1.29
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 16 blocks [Image Recorder]
--------------------------------------------------------------

3:20:44 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [Image Recorder] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x40; Session Closed, disc fixated
Tracks 1 to 5:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 25165824, ISRC ""
2: TRM_DATA_MODE1, 2048/0x00, FilePos 25165824 25165824 25722880, ISRC ""
3: TRM_DATA_MODE1, 2048/0x00, FilePos 25722880 25722880 388792320, ISRC ""
4: TRM_DATA_MODE1, 2048/0x00, FilePos 388792320 388792320 977076224, ISRC ""
5: TRM_DATA_MODE1, 2048/0x00, FilePos 977076224 977076224 977108992, ISRC ""
DAO layout:
===========
Start|Track|Idx|CtrlAdr|RecDep_____
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
12288 | 2 | 0 | 0x41 | 0x00
12288 | 2 | 1 | 0x41 | 0x00
12560 | 3 | 0 | 0x41 | 0x00
12560 | 3 | 1 | 0x41 | 0x00
189840 | 4 | 0 | 0x41 | 0x00
189840 | 4 | 1 | 0x41 | 0x00
477088 | 5 | 0 | 0x41 | 0x00
477088 | 5 | 1 | 0x41 | 0x00
477104 | lead-out | 1 | 0x41 | 0x00

3:20:44 PM #12 Phase 120 File dlgbrnst.cpp, Line 1832
Creating the image for burning

3:20:44 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 2643
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

3:20:55 PM #14 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

3:20:55 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2643
Verifying disc position of item 1 (not relocatable, no disc pos, no patch infos, orig at #12288): write at #12288

3:20:55 PM #16 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

3:20:55 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2643
Verifying disc position of item 2 (not relocatable, no disc pos, no patch infos, orig at #12560): write at #12560

3:23:12 PM #18 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

3:23:12 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2643
Verifying disc position of item 3 (not relocatable, no disc pos, no patch infos, orig at #189840): write at #189840

3:26:20 PM #20 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

3:26:20 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2643
Verifying disc position of item 4 (not relocatable, no disc pos, no patch infos, orig at #477088): write at #477088

3:26:20 PM #22 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

3:26:20 PM #23 Phase 121 File dlgbrnst.cpp, Line 1832
Creating Image completed successfully

===== Disc-Copy over image - 2nd step : Burn the image …

3:26:25 PM #1 Text 0 File Reader.cpp, Line 127
Reader running

3:26:25 PM #2 Text 0 File Writer.cpp, Line 122
Writer TSSTcorp DVD±RW TS-L632D running

3:26:25 PM #3 IMAGEGEN -10 File ImageGen.cpp, Line 366
Image was written as TAO.
MTYP: Mediumtype = DVD-R/RW (0x6)
Image file name: <C:\Documents and Settings\Tracy Jackson\My Documents\TempImage.nrg>

3:26:25 PM #4 Text 0 File Burncd.cpp, Line 3230
Turn on Track-At-Once, using DVD-R/RW media

3:28:00 PM #5 Text 0 File DlgWaitCD.cpp, Line 267
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 477103 (106:01.28, 931MB)

3:28:00 PM #6 Text 0 File DlgWaitCD.cpp, Line 279
Write in overburning mode: NO (enabled: CD)

3:28:00 PM #7 Text 0 File DlgWaitCD.cpp, Line 2433
Recorder: TSSTcorp DVD±RW TS-L632D, Media type: DVD-R
Disc Manufacturer: OPTODI - SCR016
Disc Application Code: 64, Disc Physical Code: 193

3:28:00 PM #8 Text 0 File DlgWaitCD.cpp, Line 445
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: DVD-R/RW.)

3:28:00 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - DVD-ROM)
2 indices, index0 (150) not provided
original disc pos #0 + 12288 (12288) = #12288/2:43.63
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 12272 blocks [TSSTcorp DVD±RW TS-L632D]
1: TRM_DATA_MODE1 (2 - DVD-ROM)
2 indices, index0 (0) not provided
original disc pos #12288 + 272 (272) = #12560/2:47.35
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 256 blocks [TSSTcorp DVD±RW TS-L632D]
2: TRM_DATA_MODE1 (3 - DVD-ROM)
2 indices, index0 (0) not provided
original disc pos #12560 + 177280 (177280) = #189840/42:11.15
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 177264 blocks [TSSTcorp DVD±RW TS-L632D]
3: TRM_DATA_MODE1 (4 - DVD-ROM)
2 indices, index0 (0) not provided
original disc pos #189840 + 287248 (287248) = #477088/106:1.13
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 287232 blocks [TSSTcorp DVD±RW TS-L632D]
4: TRM_DATA_MODE1 (5 - DVD-ROM)
2 indices, index0 (0) not provided
original disc pos #477088 + 16 (16) = #477104/106:1.29
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 16 blocks [TSSTcorp DVD±RW TS-L632D]
--------------------------------------------------------------

3:28:00 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [TSSTcorp DVD±RW TS-L632D] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x40; Session Closed, disc fixated
Tracks 1 to 5:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 25165824, ISRC ""
2: TRM_DATA_MODE1, 2048/0x00, FilePos 25165824 25165824 25722880, ISRC ""
3: TRM_DATA_MODE1, 2048/0x00, FilePos 25722880 25722880 388792320, ISRC ""
4: TRM_DATA_MODE1, 2048/0x00, FilePos 388792320 388792320 977076224, ISRC ""
5: TRM_DATA_MODE1, 2048/0x00, FilePos 977076224 977076224 977108992, ISRC ""
DAO layout:
===========
Start|Track|Idx|CtrlAdr|RecDep_____
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
12288 | 2 | 0 | 0x41 | 0x00
12288 | 2 | 1 | 0x41 | 0x00
12560 | 3 | 0 | 0x41 | 0x00
12560 | 3 | 1 | 0x41 | 0x00
189840 | 4 | 0 | 0x41 | 0x00
189840 | 4 | 1 | 0x41 | 0x00
477088 | 5 | 0 | 0x41 | 0x00
477088 | 5 | 1 | 0x41 | 0x00
477104 | lead-out | 1 | 0x41 | 0x00

3:28:00 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1111
Removed 16 run-out blocks from end of track 1. Length: 12288 -> 12272.

3:28:00 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1111
Removed 16 run-out blocks from end of track 2. Length: 272 -> 256.

3:28:00 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1111
Removed 16 run-out blocks from end of track 3. Length: 177280 -> 177264.

3:28:00 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1111
Removed 16 run-out blocks from end of track 4. Length: 287248 -> 287232.

3:28:00 PM #15 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 6x (8,310 KB/s)

3:28:00 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2643
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

3:28:01 PM #17 Text 0 File DVDR.cpp, Line 2324
Recording mode: Sequential Recording Mode for Multisession

3:28:01 PM #18 Text 0 File Mmc.cpp, Line 21608
Set BUFE: Super Link -> ON

3:28:01 PM #19 Text 0 File DVDR.cpp, Line 2478
Start write address at LBA 0
DVD high compatibility mode: No

3:28:01 PM #20 Text 0 File Cdrdrv.cpp, Line 8821
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16…63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`…0@P…!..
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

3:28:09 PM #21 Text 0 File Cdrdrv.cpp, Line 1288
15:28:09.531 - TSSTcorp DVD±RW TS-L632D\H1 T0 : Queue again later

3:28:23 PM #22 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

3:28:26 PM #23 Text 0 File DVDMinusRW.cpp, Line 516
EndTrack 1: Last written address was 12271

3:28:26 PM #24 Text 0 File ThreadedTransferInterface.cpp, Line 2643
Verifying disc position of item 1 (not relocatable, no disc pos, no patch infos, orig at #12288): write at #12288

3:28:26 PM #25 Text 0 File DVDR.cpp, Line 2324
Recording mode: Sequential Recording Mode for Multisession

3:28:26 PM #26 Text 0 File Mmc.cpp, Line 21608
Set BUFE: Super Link -> ON

3:28:26 PM #27 Text 0 File DVDR.cpp, Line 2478
Start write address at LBA 12288
DVD high compatibility mode: No

3:28:26 PM #28 Text 0 File Cdrdrv.cpp, Line 8821
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16…63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`…0@P…!..
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

3:28:26 PM #29 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

3:28:35 PM #30 Text 0 File DVDMinusRW.cpp, Line 516
EndTrack 2: Last written address was 12543

3:28:35 PM #31 Text 0 File ThreadedTransferInterface.cpp, Line 2643
Verifying disc position of item 2 (not relocatable, no disc pos, no patch infos, orig at #12560): write at #12560

3:28:35 PM #32 Text 0 File DVDR.cpp, Line 2324
Recording mode: Sequential Recording Mode for Multisession

3:28:35 PM #33 Text 0 File Mmc.cpp, Line 21608
Set BUFE: Super Link -> ON

3:28:35 PM #34 Text 0 File DVDR.cpp, Line 2478
Start write address at LBA 12560
DVD high compatibility mode: No

3:28:35 PM #35 Text 0 File Cdrdrv.cpp, Line 8821
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16…63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`…0@P…!..
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

3:28:35 PM #36 SCSI -1023 File Cdrdrv.cpp, Line 1182
SCSI Exec, HA 1, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x2C
Sense Qual: 0x00
CDB Data: 0x53 0x00 0x00 0x00 0x00 0x00 0x02 0xB4 0x70 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x2C 0x00

3:28:35 PM #37 CDR -1023 File ThreadedTransferInterface.cpp, Line 2050
Command sequence error

3:28:35 PM #38 TRANSFER -16 File ThreadedTransferInterface.cpp, Line 2050
Could not perform StartTrack

3:28:36 PM #39 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 6x (8,310 KB/s)

Existing drivers:
File ‘Drivers\ADPU160M.SYS’: Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 2:07:32 PM
File ‘Drivers\PXHELP20.SYS’: Ver=2.03.32a, size=20640 bytes, created 4/25/2005 2:03:00 AM (Prassi/Veritas driver for win 2K)
File ‘Drivers\atapi.sys’: Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 10:59:44 PM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

I can only think of one thing straight off - I believe that’s an 8x burner, and you’re using 16x media (Optodisc R016).

Have you got any 8x media you can try?

i don’t have any but will get some and try that. I will let you know.