Sent: Tuesday, 03.June 2003 04:09:43
Subject: InCD v4010 - Install Problem in win98SE
Hello (- Sydney Australia)
Minor issue - for some reason 4010 will not install in Win 98SE.
Obviously I have Un-installed old, etc. Tried install in Safe Mode, etc etc.
After installing 4010 I get the BSOD "An exception 0E has occurred at 0028:E816F14A in VxD ---. This was called from 0028:c1c346c0 in Vxd voltrack (04) + 00000430 It may be possible to continue normally......... etc"
Taking any action from this point goes nowhere - system does
not continue to boot and stops at a blank screen.
I have re-installed v 3.5.24 - without a problem. I can use InCD
3524 I do not HAVE TO HAVE 4010 in win98se.
If however you know the cause of the problem, please let me know.
Thank you for your email.
Apparently there is a bug in the program. In the meantime, please stay with the old version until Our Engineers can resolve this issue.
Ahead Support Team Ahead Software Inc.
Glendale, CA 91203
FAX: (818) 956 7094
NB: I like my "Junior Member" status, makes me feel good to have someone think I'm a Junior.