INcD has control and won't let go



. . . and ForceASPI didn’t help.

I have Windows XP and a Nero DVD/CD ROM drive. Whenever I put a disk in the drive, I receive an error message that the device is already in use. In My Computer, my D drive is my DVD/CD ROM drive. I used to have an icon of a disk being inserted into a drive for that drive. Now the icon is the INcD icon. I clicked on Properties > Recording tab, and checked the box “Enable CD recording on this drive.” On the Hardware tab, it lists the D drive as TSST Corp CDW/DVD TS-H492A, type DVD/CD ROM drives. It also says “Location 0 (0),” and “Device Status: This device is working properly.” When I click on Troubleshoot, I receive a messages that states that I need to open Help and Support, but it didn’t help

Also, when I attempt to use Nero Express to burn a CD, “Current Recorder: TSST Corp CDW/DVD TS-H492A [CD-R/RW]” has a red x on it.

I downloaded and installed ForceASPI and followed the directions, rebooted, but it didn’t help. As a matter of fact, my pc runs as if I have a 56k dial-up connection. :a I created a restore point before I ran ForceASPI and I’ll be doing a system restore.

Nero gives me an error message that the device is already in use (which it is, by INcD). I can watch DVDs using the device, I can burn vcd’s, I can play CD’s in it, but I can’t erase a CDRW or create a music, mp3 or data disk. I also received a message that said “Drive D is locked by INcD server. Do you want to try to release the drive?”. I clicked “Yes” but it said “it failed to release INcD” and it provided a report. The following excerpts are copied from the report.

Attached Devices
Description : Master: TSSTcorp CDW/DVD TS-H492A
Type : CD-Rom Drive
DMA : On
Autorun : On
Description : Slave: IOMEGA ZIP 100
Type : Disk Drive
DMA : Off

Software Information

Operating System : Windows XP Professional (5.01.2600 Service Pack 2)
DirectX : DirectX 9.0c

Description : Nero Burning ROM
Version : 6, 6, 0, 16
Company : Ahead Software AG
Version Check : Ok

Description : Nero StartSmart
Version : 2, 0, 0, 26
Company : Ahead Software AG

Description : NeroVision
Version : 3,1,0,21
Company : Nero AG

Description : Nero ShowTime
Version : 2, 0, 1, 4
Company : Nero AG

Description : Nero Recode 2
Version : 2, 2, 6, 17
Company : Ahead Software AG

Description : Cover Designer
Version : 2, 3, 0, 50
Company : Nero AG

Description : Nero BackItUp Application
Version : 1, 2, 0, 54
Company : Ahead Software AG

Description : InCD
Version : 4, 3, 20, 1
Company : Nero AG

Description : PowerDVD
Version : 5.00.1307
Company : CyberLink Corp.

ASPI Information

System ASPI : ASPI is installed and working properly

WNASPI32.DLL : 4.60 (1021) 45056 bytes March 24, 2006
ASPI32.SYS : 4.60 (1021) 25244 bytes March 24, 2006
WINASPI.DLL : 4.60 (1021) 5600 bytes March 24, 2006
WOWPOST.EXE : 4.60 (1021) 4672 bytes March 24, 2006

Nero ASPI : ASPI is installed and working properly

WNASPI32.DLL : 164112 bytes October 26, 2004

I went to Nero but they didn’t respond to my request for assistance.

Somebody with some real know-how please tell me what do I have to do to make Nero work properly again?



[B][I]I clicked on Properties > Recording tab, and checked the box “Enable CD recording on this drive.”[/I][/B]

This activates the XP burner which you don’t want so uncheck this. It doesn’t work well with other burning apps.


Thanks for letting me know Tim. I thought it might help but as it turned out, it didn’t . . . now I know why :iagree:



Okay, I finally found the solution.

If you’re having problems with Nero/ASPI/INcD, this url for Nero will
solve your CD burning problems. It did mine.

Click on the Tools link and follow the instructions for each step:

Support Tools
Info Tools
Clean Tools
ASPI Driver
System Updates / Libraries (if applicable)

It has easy, thorough instructions, and I was able to burn a CD
after I rebooted for the last time.


This is the Nero 6 update page to download and install all the programs
associated with Nero that weren’t included with the Nero software on
the Tools page:

I downloaded all 4 of the updates but I didn’t install INcD. Nero StartSmart
and Nero Express don’t need it to burn any type of cd, vcd or svcd.