ImToo DVD Platinum 5 - DVD to AVI audio will not sync

I purchased the ImToo DVD Ripper Platinum 5. I have tried to rip multiple DVD’s to AVI with the default settings and end up with the audio and video out of sync. Does anyone know how to fix this problem? I would appreciate any help in fixing this problem. Thank you!

Please open “Tools-Preference” and then uncheck the option “Detect Progressive 24Hz” to have a try.

I have Platnium 5 and still have audio synch issue. I followed the instructions and made sure “Detect Progressive 24Hz” is unchecked. No luck. I set the FrameRate to 60, no luck. I lowered the audio rate to 8, no luck. I want my money back.:frowning: