Unfortunately Ideal Media has not been responsive to inquiries here for some time and their subforum posts have been moved into the general movie copy forum.
I would suggest getting MakeMKV. It is free to use while in beta, and has been in beta status for quite a long time now. It will tell you that you have a limited time to use it, but all you have to do is reinstall it, or get another beta key from their forum. That key can be found here: http://www.makemkv.com/forum2/viewtopic.php?f=5&t=1053
MakeMKV can rip from the disc to the hard drive in two ways. Normally it takes the main movie and produces an MKV file that is not compressed. The second method is to start in Backup mode, then rip the entire movie to the hard drive.
Once the Blu-ray is decrypted and on the hard drive in either of these two methods, you can use Handbrake or VidCoder to compress them to a smaller size and/or change to MP4 format. Most of the time I use MKV format since it works well in all my equipment, but some devices require MP4. Both Handbrake and VidCoder are free to use.