I need your help. i got NEC 3520 A in Feb 2005. Couple days ago i burned a dual layer dvd with it and while buring, burner made loud noises (luckily dvd was burned just fine). After that i didnt use my dvd drive. Yesterday I put blank dvd to burn something but now this drive doesnt recognizes any dvds (blank or dvds with data) or any cds. I checked the
Control Panel --> System -->HardWare–>Device Manager
There it shows the drive functioning properly and theres no conflict either. Whenever i insert something in the drive, Greed light glows for a minute and when i double click on the drive in the Windows Explorer it says please insert a disk.
So does that means that drive is broke now? Since i’ve got one month for warranty and i never played with the firmware as well so can i sent this drive for repair/replacement??
Where i’m suppose to send it to?? To NewEgg from where i bought it or to NEC?? and what step i have to take to RMA it?? please help me in this matter
your help will be highly appreciated
Thanks very much for your time to read this long post.