I/O Magic External DVD ReWritable Drive Problem

vbimport

#1

Hi-

Two month before I bough I/O Magic External DVD ReWritable Drive DUAL FORMAT DOUBLE LAYER Drive. The product code is “IDVD168DLE”.

From the beginning itself I could not able to connect this drive to my system.

I’m getting “A problem occurred during hardware installation. Your new hardware might not work properly” error message.

Could some one please guide me to solve the above issue?

I have a desktop, the details are given below:
emachines - T3522 Desktop PC
Intel Celeron D Processor 352
100 GB Hard drive
Memory - 512 MN DDR2
6 USB Ports