I suspect, you have an OEM drive that came as part of a computer (possible from a big brand company like Dell, HP, Acer, etc.).
Please check support website from the computer manufacturer for firmware updates.
yes i have a HP but they want 50 dollars for a firmware update which i was honestly hoping to avoid. As i’m not sure firmware is my problem. When i use my dvd drive i get a i/o device error. Anyway my full model number is TS-H552L0614. The update file is SH-W162l_TS03