When I bought the program there were updates every few weeks, this is why I thought it was a good investment to buy it. But now it takes about a year before a new (minor) update is released. Dual layer support? Great! But other burning software (even FREEWARE!) had this option for over 6 months.
The one big change is the online activation, which only annoys customers (re-activation needed after every hardware change, even USB harddrives etc).
Since I was no longer a happy customer, I complained on their forum, and also here.
Result: I got my access removed from their customers forum, and my other posts about the subject either get deleted or edited to hide the truth.
That is the kind of company Alcohol Software is. They take your money and make you shut up if you ever have complaints.
The reason I’m posting this here is obvious: They can not modify or delete my postings here, and there are a lot of (potential) Alcohol customers around here who have the right to know how this company treats his customers in case of complaints.
I never used any rude language on the Alcohol forum, anyone can feel free to check for themselves (my username there is Reef).
It is not my intention to start a flame war here, that is why I will not reply anymore in this topic. I also sincerely hope the comments can be kept civilized, so this topic does’nt have to be closed or deleted by the mods (I wouldn’t blame them for doing so if things get out of hand ;))