I don't want to waste money to RMA

vbimport

#1

I bought two 712A Dec. 2004, Both can not read any CDs at time(Jan. 2005) . RMA them Jan. 2005(maybe Feb. 2005), one doese NOT use, another one have to RMA second time last week. after got the RMA one this morning, I burned 3 DVDS data, burn was done, but all dvds data are bad(CRC error, check with cdcheck). I don’t want to waste money to RMA.

Questiong is Can I get my money back?


I knew this media is not good. but my nec 3520A can burn, and it works very weel. How can I change the media just for 712A?

Media Information
Region information N/A not a DVD-VIDEO
Media code/Manufacturer ID INFOME R20
Media Product Revision Number 00h
Format Capacity Blank Disc
Free Blocks 405405696
Free Capacity 4.38GB(4.70GB)
Book Type DVD+R
Media Type DVD+R
Manufacturer Rated Speed 8.0x 11080KBps
Available Write Descriptor CLV 8.0x 11080KBps
Available Write Descriptor CLV 6.0x 8310KBps
Available Write Descriptor CLV 4.0x 5540KBps
Available Write Descriptor CLV 2.4x 3324KBps
Linear Density Blank Disc
Track Density Unknown
Number of Layers 1

Complete Media Code
00000000 01 02 00 00 A1 0F 02 00 00 03 00 00 00 26 05 3F …&.?
00000010 00 00 00 00 00 00 03 49 4E 46 4F 4D 45 00 00 52 …INFOME…R
00000020 32 30 00 38 23 54 37 15 02 52 6C 02 B4 63 15 15 20.8#T7…Rl…c…
00000030 0B 0A 08 08 01 19 1B 0C 0C 0C 0D 01 00 00 00 00 …


#2

Only the company you bought it from can answer. A guess (because of 5 months and RMAs) would be “no”.


I knew this media is not good. but my nec 3520A can burn, and it works very weel. How can I change the media just for 712A?

Media Information
Region information N/A not a DVD-VIDEO
Media code/Manufacturer ID INFOME R20

Plextor publishes a list of “recommended” and “supported” media. This media is not on the list. Using non-supported media is the customer’s risk.

Interestingly, this media gets good reviews at videohelp.com. If your data/movies are important to you, you should always use media with a reputation for quality. Some “no-name” brands seem to make good burns, but the data gets lost after only a few uses.