The guys at i-CD UK-info are not exactly customer orientated. I have had to replace the hard disk on my computer and desperately need the files
V8SURUPD.ZIP and icd_80.dll
They used to be on the support page but the links have been removed. The support page was still there today but the guys at i-cd say it will be taken down this week.
http://www.192.com/support/problemdetail.cfm?Product_id=40dc0336-38e9-43bb-9edc-f81ef1f17325&problemid=04af8c90-553b-451d-a8c1-71b569e8e511
It says:
Product UK-Info v8.0 2003
Operating System(s) Windows 98,Windows 2000 professional,Windows 2000 server,Windows 98 SE,Windows ME,Windows NT 4.0 Server,Windows NT 4.0 Workstation,Windows XP
Problem Description When searching certain common and known surnames, a message box appears saying that no results have been found.
Occurrence Searching
Answer When searching certain common and known surnames, a message box appears saying that no results have been found.
This problem often occurs due to a corrupt surname indexing.
A 2-part fix for this can be downloaded by clicking on the 2 links below. Please ensure the UK-INFO 2003 is completely shutdown before installing any of these updates.
V8SURUPD.ZIP
Install this update and once completed, download and save the following file into the UK-INFO 2003 installation folder which is normally:
C:\PROGRAM FILES\I-CD\UK-INFO 2003
icd_80.dll
Restart the UK-Info Disk 2003.
i-CD Technical Support
