I need help as soon as possible because with my Gwa-4164B (HL-DT-ST DVDRRW GWA-4164B) i can read DVDs but not CDs, if i put a CD in the reader nothing pops up in the comp and if i check the reader it says no CD is in it. I have no problem with reading DVDs though. I have the latest firmware (1.05) so its not becasue of that.
I need to read a CD because i have to reformate my comp and i dont have the files on a DVD and i dont have a floppy.
Your drive seemed to die after a firmware update. You were looking for original Dell firmware right? Fortunately, one of the users here passed me a link to Dell firmware for the GWA-4164B (thanks to Jamieshea) :
I did upgrade the firmwire…but the problem remains…
since it reads DVDs as well as some CDs (but not those written by it!), I presume this is not a hardware problem.
Since these CDs can be read by other drives, CD problem ruled out.
Also since I can play movies from harddisk the codec issues may be ruled out.
May be i need to try with a clean installation of Windows XP as suggested by some one (possibly Karangguni) in response to a similar thread…
So it looks like there may be some kind of driver (maybe some copy protection thing installed by a game?) or piece of software screwing around with your ability to read the discs you burn. There is a less drastic way to figure out if this is what is happening : download an ISO of one of those Linux live CDs, like Knoppix. Burn onto a CD with your GWA-4164B, then boot to the disc. Since windows does not get started, whatever interfering driver or software does not get loaded.
If the disc boots fine, it means your drive can indeed read CDs it burns and it is confirms it is some driver/software causing your pain. Then you probably should go ahead a do a clean Windows installation. If the disc won’t boot, then it does mean something is wrong with the drive.
At least this way you can avoid reinstalling windows if you don’t really need to.