I can't print Label

Hello, I am new here. I bought second hand LightScribe compatible DVD Burner of HP, the model number is HP GWA 4166b. I’ve Verbatim CD-R. I installed every required software or update. Every time I tries to print the CD, It does not recognize that the CD is LightScribe compatible.

is the disc a lightscribe disc?

Of course it is.

Welcome to CDF’s:

Will you please post the LS app(s) and version(s) plus what you are using to create the LS design and burn it with?

LightScribe Template Labeler
LightScribe Simple Labeler
SureThing CD Labeler Deluxe 5
LightScribe - Nero Cover Designer Version 2.3.0.42
I found the following information in Nero:
Drive Manufacturer: HL-DT-ST
Drive Model: DVDRRW GWA-4166B
Drive firmware version: 1.03 109
Driver Version: 1.14.17.1

The Disc is empty, Is it necessary to burn data first?

One more obvious question, are you remembering to flip the disc over in the drive for labeling?

of course

Hi :slight_smile:
Welcome on board junaid89. :iagree: :clap:
Try re-downloading the 1.14.17.1 driver.
I know the initial release had problems, so was withdrawn.
The current download addresses the problems the namesake had.

Thanks. Lemme try.

I tried it, but it didn’t work