I started using DVDFab back at v3.x
Just before v5 came out (early May 2008), I PURCHASED the PLATINUM edition.
I have received the keys via e-mail.
I have received the keys via attachments.
I have entered the key in the registery box.
I have double-clicked the downloaded key file.
I have tried v4, and v5.
(clean XP install from image to clean drive each time, two different machines)
I am still stuck with the 30-day limit, or using the Free Version.
The DVDFab website does not recognize my e-mail ( the same one that I receive the keys at )
I have e-mailed several times.
It is now seven months.
I am STILL unable to use my PURCHASED software.
ANY help I can get would be appreciated.
If this is NOT the correct forum, please point me to the right forum.