I am using Buffalo Blu-ray

[qanda]This question is published in the hardware section for the Buffalo Blu-ray & HD DVD Combo Drive. Click here to view full specs.[/qanda]when i try to open a DVDFab is the all-in-one software package i am getting the following below message. ------------------- DVDFab is the all-in-one software package for copying Blu-Ray/DVD and converting video file has stopped working.a problem caused the program to stop working correctly windows will close and notify you if a solution is available. -------------- please help me on this issue, that would be greatful thanks