Are either of the drives show in the BIOS?
Yes, both the CDROM drive and my main drive are shown in BIOS.
If so, then it’s just something wrong with the installation of Windows
Yes, I was going to do a format but wanted to delete as many files as possible because there are some files that remain on drive C after I format. I wanted to wipe it clean as much as possible. That’s when I deleted the files that are needed by my DVD drive.
I’ve attached pictures that I took when in BIOS, when my daughter’s CD drive was connected to my pc. I put my Windows disk in it and booted up but it went straight to Windows again, even though I have CD Drive as first in the Boot Sequence.
When you say you were having issues with your computer, what were some of the symptoms?
My problems started when I received some updates. The file wups isn’t removed from Windows but it’s removed from the Registry. MS gave me a wups batch file to install but it didn’t help. BITS and WMI were also not working. I first tried a Repair and it went along fine until I received Automatic Updates from MS, when it started to do the same thing. My computer also kept on changing my settings from x64 to x32 appearance. The last thing that made me decide to do a format was that I lost my audio. So I thought that a complete format would help but I first wanted to get rid of as many files as possible on drive C. After I deleted all the files that I could, I copied some videos over to the drive to overwrite the files that I deleted. When the drive was full, I deleted the video files and put my Windows disk in my DVD drive but it went straight to windows. Even when I didn’t have my DVD drive as first in boot sequence, I always got the prompt asking me if I wanted to boot up using the CD. This time I didn’t, so I changed the boot sequence in BIOS so that my DVD drive would be first in the boot sequence. When I booted up, it went straight to my desktop again, bypassing the BIOS setting.
The same thing happened when I connected my daughter’s CD drive.