Hp500 printer

vbimport

#1

My wife’s hp500 printer will only work one time after reboot.every time the computer boots it see’s new hardware(printer) and installs it.She goes to use it and it won’t work till she reboots.I’ve tried everything that I can think of to fix it with no success. She is running XP home on a machine that I built.Any idea’s?


#2

do you have the correct drivers for the printer?


#3

yes,hp says that they are on the XP disk and they do work one time!

Thanks


#4

Myself I wouldn’t go with windows drivers, go to the hp site and look for the correct drivers for your printer also I would uninstall the printer and reinstall it with the correct drivers


#5

Look here and click to auto detect for drivers and software http://welcome.hp.com/country/us/en/support.html


#6

OOPS forgot it might take some time but wait until it tells you about both sowtware and drivers