HP, TS L632 dvdrw with lightscribe stuck

I got a new HP laptop, and my dvdrw got stuck. Anyone can confirm if its made by Toshiba, it says TSST L632M.

TSST = Toshiba-Samsung Storage Technology :slight_smile:

Only problem it is stuck, cannot open. Is there anything I can try.
Thanks

Tried sticking a straightened paperclip in the emergency eject hole? Should be on the front of the drive.

Tried that, it opens, but then will not open without using the pin. By just using the eject button. Wont open.
Thanks