Hp laptop

The Cd/dvd drive is not recognizing any disc, CD or DVD


My HP laptop CD/DVD drive is not recognizing any disc, CD or DVD. Please help me what shud I do. Is it a problem with the drive or software related problem?

http://support.microsoft.com/kb/314060/EN-US/ …try this, use the fix it for me option.

Welcome to CDFreaks/MyCE Club…if you are lucky, someone will post you a funny hat with big round ears :wink:

OK…More info may be helpful…

  • what is your OS?
  • how old is the HP?
  • when/how did it stop?
  • have you changed anything recently?

However…I checked MS, and found a possible solution: Please try the following, and report back to us;

To work around this problem, exit Windows Media Player before you insert the disc. Or, if the audio device is not enabled, use the Sound item in Control Panel to enable the audio device. To enable the audio device, follow these steps:

  1. Click Start, click Control Panel, and then double-click Sound.
  2. On the Playback tab, right-click in the blank area under Select a playback device below to modify its settings, and then select Show Disabled Devices.
  3. Right-click an audio device, and then click Enable.

[QUOTE=~Jethro~;2457760]http://support.microsoft.com/kb/314060/EN-US/ …try this, use the fix it for me option.[/QUOTE]


<-- Hi 5´s Jethro! :cool:

Welcome to the forum :slight_smile:

As well as the good advice given above, another thing to try would be to boot from your Operating System disc (or your Restore disc, if that’s all that HP provided you with).

This will help determine if it’s a hardware or software problem.