I bought a few months ago an HP dvd840 and just recently hooked it up via usb to my dell dimension 8200. I cannot get the drive to be read by any of my dvd software…including nero, copytodvd, or dvdfab.
I tried to reinstall the drive and cannot w/ the drivers from HP.com ( I get a ‘can not initialize 2815 error’ ). The installation cd it came with is not being read by any of my other drives. I have fully uninstalled the nero oem suite as well.
My device manager window does show 3 drives - ( I had 2 cd rom drives built in the computer - and so the 3rd drive must be this hp 840 ).
I have successfully ripped dvd’s onto my hd and compressed them to fit onto a generic dvd media disk. The problem now is that I can’t find my dvd rw drive with any software I mentioned above to burn it onto.
I thought maybe it being a usb connection would have something to do with it? (Because when you open up dvdfab the first only drive available to burn onto is my e: lite-on ide drive, which is internal.
Im not sure if I included everything you guys would need to help, but plz feel free to be brutal w/ me cause i just wonna figure this out.
I’ve read other posts in regards to other hp dvd840 problems and have stopped specific services from running so it wouldn’t interfere (i.e anydvd).