I had the same problem as PCRMike (Hardware Problem: HP 1140i driver; Post #3, 27-04-2009). In fact, I bought two of these HP dvd1140i for my two desktops (HP Pavilion and Compaq Presario), both with Windows XP Home, and the device cannot be recognized in either PC! HP assured me that this DVD/RW would work with both of my PCs.
At StartUp, Windows Plug and Play sees it at first for a few seconds (Located new hardware…CD ROM…HP 1140…), and then Windows suddenly goes black and reboots! After this, Plug and Play no longer sees it at startup, and on my Device Manager there is yellow exclamation flag on my Secondary IDE Channel with a Code 39 Windows error (driver may be corrupted or missing).
I’ve been at this for weeks with HP and the device manufacturer, and they said it is a Windows problem because this internal DVD/RW drive should work using the Windows drivers. While I haven’t yet forked over the $50 for Microsoft’s Tech Support, I have updated everything from the Windows website; tried all the fixes for Code 39 errors; I re-seated the cable umpteen times (it has power and loads a DVD/CD, but then the light goes out after a few seconds); changed the placement of the Slave jumper; I tried Uninstall and Look for New Hardware; checked REGEDIT for Upper and Lower Filters (there were none); and every other fix I could find.
Any other suggestions?