HP DVD1035r: doesn\'t read DVDs under Windows

vbimport

#1

[qanda]This thread is about the HP DVD1035i. Click here to see full specs[/qanda]Hi
Please forgive me if this question seems old! I recently bought a DVD burner for my PC: HP DVD1035 (on the case) and it shows up in the Device Manager as HP DVD1035r. The firmware is NH21!! It is a IDE DVD Writer (I’m using 80 pin IDE cable)
System:
Windows XP SP3
Mainboard: Asus P5Q SE/R
DVD Writer is using the IDE cable ALONE and jumper is set to MASTER.
Driver Details: …system32driverscdrom.sys
…system32driversimapi.sys
…system32driversredbook.sys
…system32storprop.sys
Driver version: 5.1.2535.0
Date : 1/07/2001
Publisher: Microsoft
Programs may associate with the DVD: Nero 8 Essentials (come with the drive), Alcohol 120%.
The problem I’m having is:

  • It was working fine for the first 2 days then it “half-stopped”. Sometimes it can read data cd, dvd and sometimes not. And now it doesn’t read any disc (data CD, music CD, data DVD, Movie DVD, etc you name it).
  • There is something weird about it is: It still read data CD + DVD VERY WELL not in WINDOWS (I tried the VISTA x86 DVD, XP SP3 CD, XP SP2 x64, Acronis True Image Recover CD, Hiren’s BOOT CD, UBUNTU and it performs the job perfectly when I used those disc to start up the computer - sometimes it won’t read VISTA x32 and UBUNTU Discs).
    Problem solving:
  • Tried to update the cd driver with driver genius pro => no use (no new driver)
  • Every driver in my comp is up to date (using Driver Genius Pro).
  • Tried reinstall/disable/enable => no use.
  • 3 days ago, I called HP and they said will get back to me “right away” but until now still nothing …
  • Tried to flash a new firmware but there is no firmware to download from HP. No ultility to do it as well.
  • Tried to install Windows VISTA, XP x64 => SAME PROBLEM.

PROs or ANYONE Please HELP!!! It is really frustrating to have a DVD Writer and U cant do anything.
THANK YOU IN ADVANCED!!!


#2

I am having the same problem with my 1035r - did you find out anything on this??


#3

The Hp DVD WRiter 1035r is a really a pain in the neck !!!

I have a wasted a few dozen DVDs using this horrible product.

I am having much the same kind of problem as pointed out by other users.

Worked well for a few days.

Then the writer just stalls while writing every DVD.

Says some DMA error or some reading failure.

I tried everything.

Used a different installation of Windows

Used a different version of Nero

Used PowerISO

First created a an ISO image file and then tried to burn the image file.

Used DVD Cleaner etc.

Nothing has worked so far.

The writer is only one month old.

The following is the detailed Log which Nero generated while burning a DVD

ABC
XYZ
4C87-2018-2045-477K-055X-403E-9539-**** (*)

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.10.1.1
Internal Version: 7, 10, 1, 1
(Nero Express)
Recorder: <HP DVD Writer 1035r> Version: NH21 - HA 1 TA 0 - 7.10.1.1
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <IB1433B UVU914B >Version: 1.0 - HA 1 TA 1 - 7.10.1.1
Adapter driver: <SCSI> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : HP DVD Writer 1035r atapi Port 0 ID 0 DMA: On
DiskPeripheral : ST3250820SV atapi Port 2 ID 0 DMA: On
DiskPeripheral : ST3250310AS atapi Port 4 ID 0 DMA: On
CdRomPeripheral : IB1433B UVU914B 1.0 ak6cbcjz Port 6 ID 0 DMA: Off

=== CDRom-Device-Map ===
HP DVD Writer 1035r G: CdRom0
IB1433B UVU914B H: CdRom1

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2047MB (2097151kB)
Free physical memory: 2047MB (2097151kB)
Memory in use : 16 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

10.12.2008
ISO compilation
11:09:35 AM #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

11:09:35 AM #2 Text 0 File Isodoc.cpp, Line 6666
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

11:09:35 AM #3 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)

11:09:35 AM #4 Text 0 File Burncd.cpp, Line 3508
Turn on Disc-At-Once, using DVD media

11:09:36 AM #5 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2241551 (498:07.26, 4378MB)

11:09:36 AM #6 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD DVD)

11:09:36 AM #7 Text 0 File DlgWaitCD.cpp, Line 2972
Recorder: HP DVD Writer 1035r, Media type: DVD-R
Disc Manufacturer: SONY16 - D1
Disc Application Code: 64, Disc Physical Code: 193

11:09:36 AM #8 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:09:36 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2241552 (2241552) = #2241552/498:7.27
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2241552 blocks [G: HP DVD Writer 1035r]
--------------------------------------------------------------

11:09:36 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [G: HP DVD Writer 1035r] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4590698496, ISRC ""
DAO layout:
===========
__Start|___Track|Idx|CtrlAdr|Size|NWA|RecDep
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2241552 | 0 | 0x00
2241552 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

11:09:36 AM #11 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

11:09:36 AM #12 Text 0 File Burncd.cpp, Line 4294
Caching options: cache CDRom or Network-Yes, small files-Yes (<64KB)

11:09:36 AM #13 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

11:09:36 AM #14 Text 0 File Burncd.cpp, Line 4413
Cache writing successful.

11:09:36 AM #15 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

11:09:36 AM #16 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 18x (24,930 KB/s)

11:09:36 AM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

11:09:36 AM #18 Text 0 File DVDR.cpp, Line 3225
Recording mode: Sequential Recording Mode

11:09:36 AM #19 Text 0 File DVDR.cpp, Line 3381
Start write address at LBA 0
DVD high compatibility mode: Yes

11:09:36 AM #20 Text 0 File Cdrdrv.cpp, Line 9872
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 6.0
Revision number of minimum recording speed: -
Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
Class: 0
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16…63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`…0@P…!..
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

11:09:36 AM #21 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

11:10:12 AM #22 Text 0 File Cdrdrv.cpp, Line 1352
11:10:12.671 - G: HP DVD Writer 1035r : Queue again later

11:13:38 AM #23 SPTI -1502 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1502)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x08
Sense Qual: 0x03
CDB Data: 0x2A 00 00 16 08 A0 00 00 20 00 00 00
Sense Area: 0x70 00 04 00 00 00 00 0A 00 00 00 00 08 03
Buffer x08c96300: Len x10000
0x00 00 01 B6 9A E0 84 FF FF FF FF FF FF D7 7F FF
0xFF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xFF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

11:13:38 AM #24 CDR -1502 File Writer.cpp, Line 303
DMA-driver error, CRC error
G: HP DVD Writer 1035r

11:13:50 AM #25 Text 0 File DVDR.cpp, Line 3783
EndDAO: Last written address was 1443999 (16089Fh)

11:13:50 AM #26 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 18x (24,930 KB/s)

11:13:51 AM #27 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

11:13:58 AM #28 Text 0 File Cdrdrv.cpp, Line 11185
DriveLocker: UnLockVolume completed

11:13:58 AM #29 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

Can any Expert suggest a solution