[qanda]This thread is about the HP DVD940i. Click here to see full specs[/qanda]Hi All, first post and need help really bad. I've been trying to figure out for weeks now, why my actually, HP Lightscibe DVD Writer 940d, will not burn dual layer Verbatim DVD + R DL's. I have an Intel Pentium 4, 2.6MH, 3g ram desktop HP m376 Media Center with XP S2. It can read and burn CD ROMs fine, and single layer DVD's fine. For some reason just cannot burn dual layer DVD's. The writer came with Nero Express 6.6 and I also use Studio 10.7, with out Instant DVD and Media Server add ons. My DVD writer seems to read dual layers fine because I tried playing Saving Private Ryan (a dual layer DVD) and it goes to all the scenes fine.
So far from all the searching, everywhere, here's what I've tried.
Removed known conficting software such as the Pinnacle Studio 10 Instant DVD and Media Server. I have done the DMA thing here, checked firmware and appernently that is ok, deleted the filters, checked drive for errors and enabling, uninstalled the drive. I also did the Nero CD-DVD Test drive. Got a drive cleaner, but not I got it to work. I also spent hours with HP Online Chat help with not real solutions. I think that's it.
here's the long story from the beginning in case it helps to know.
So first I tried burning to a Verbatims I purchased from Office Max since I wanted to eliminate quality issues right off the start. I tried burning about 6G's of just jpegs to the Verbatim using Nero. I got a ERROR! write-error(030C00). I then used the Nero CD-DVD Speed and did the Test Drive. Nero did recognize the 8.5G DVD and Verbatim brand. When I ran the test, I got a flat green line above, then a yellow line that curved down till just for a few minutes before it errored out with the (030C00). Googleing, I found a list of ATAPI Error Codes in CDR Zone http://www.cdr-zone.com/articles/atapi_error_codes_page_1.html . As per the instructions, I did step 4, changed the Secondary IDE Controller, Device # 1 Transfer Mode, from "manual" to "DMA if avaliable". The Primary IDE Controller was already set to DMA. I did not do step 5 because the disc was new and already clean. The drive seems to be working fine for CD-rom's and single layer DVD's which I think eliminates the need for step 6.
After the change, I tried the Test Drive again and this time, the green line went to about half way to about 4.0. The yellow line curved down beneath it nearing the bottom. This time I got an ERROR - Power Calibration Area Error (037303). According to the ATAPI Error list, the solution is same as for the error code (030C00). So there's nothing that I can do. Other searches I did, said I should clean the laser. I guess I'll try buying one of those laser cleaner discs, although I'm not sure why burning to single layers if fine.
After this I've done all the other recommendations found here on CD Freaks, i.e. DMA, uninstalling hardware, deleting filters..etc...
Maybe I just to buy a new drive (afraid I'll have the same problem) or can it be there is some setting that no one seems to know about? Or maybe PC will not work with a new drive? I'm not really knowledgable about these things at all. It will be a miracle if I can actually get this to work.
Thanks for your help and patience...