HP DVD 740B (i)

When playing a cd or dvd, the audio from my HP 740 is choppy and the volume is up and down in volume. This issue all began when a dvd was paused and put back in play. Audio files on the hard drive play fine.

Hp wanted to restore to an earlier date and then upgrade to the latest firn ware for the dvd drive. I believe it is a hardware problem with the dvd drive. Any ideas, thoughts or help would be appreciated!

Thanks in advance!

Danny

If you mean WINXP System Restore, you should be able to go back to a time before the problem started without harming anything (newly installed programs will disappear but can be reinstalled.) And updating the drive’s firmware is a plus and not difficult. If it doesn’t solve the problem, talk to HP again. regards, g1