HP DVD 400i will not read blank DVD's

vbimport

#1

My HP DVD 400i will read movies and audio cd’s, will also burn audio cd’s, but will not recognize a blank DVD. Doesn’t even know that’s it’s in the drive. I’ve uninstalled and reinstalled all related software, and even pulled the drive itself out to have it redetected. Nothing works. I did install the latest firmware update from HP, but that was also to try and fix the issue, it wasn’t working prior to that either. HELP!!!


#2

Welcome to cdreaks :wink:

Tell us more about your hardware setup and IDE drivers. Nero InfoTool will give you all information needed.

What kind of media are you using…