Hp 740i dying NEED HELP



my hp 740i won’t read dvd’s or burn dvd’s anymore
i flashed the 840 firmware and it worked but now i can’t burn dvd’s or read them
it can read and burn cd’s though

what is going on

can someone help me


Hi KainXS and Welcome:

Your unit has 2 lasers (one for CD & one for DVD). If the CD read/write functions, you probably have a failing/failed DVD laser. Some users have reported success cleaning the lens when it’s failing or consider replacing it as the prices have really dropped.