HP 420i Burns CDs but not DVDs

[qanda]This thread is about the NEC ND-2500A. Click here to see full specs[/qanda]I have a HP 420i DVD/CD burner that for some reason stopped burning DVDs. It will burn CDs all day long. It recognizes the DVD media correctly but tells me it is an “Illegal Disk” and spits it out… I have tried many different types and brands of media and it still fails. I have been using Memorex DVD-Rs mostly and they always worked fine but now they don’t either. I tried upgrading to the latest firmware from HP, still no good. Any suggestions? Other than get a new drive?? :slight_smile:

Welcome to the forum :slight_smile:

Exactly what brands have you tried, what’s their rated speed on the pack, and what speeds did you try to burn at?

Well I thank you for the attempt at helping but I fixed it… :slight_smile: I flashed the firmware to the 2510a v2.FA and it works great…

That’s good to know, thanks for coming back and letting us know what fixed it :clap: