Howe to dycrypt encrypted files from a security vault?

Hi um I kinda have a problem I have installed trend micro internet security 2009 and put all my pictures in the vault this comes with the antivirus. Then I deleted the vault now all my pictures are encrypted and I can’t view them, how do I decrypt them…?:bow:Please I beg for help…!!

Hi and Welcome!

are you able to retore or reinstall the “vault”?
If not - then you need to restore the data from your backup, assuming the encryption is not a placebo.

Michael

Yes I already got the data back but all the images just shows the default icon image an the names of all the images are like a code . . :frowning:

Have you already checked with Trendmicro customer support?

Yes they said they can’t help I should get advise…