I had a Samsung player but it quit working, so I thought I would replace it with a writer. I also had a Son CD writer on the compputer.
The CD player continued to work so I did not really need the DVD.
I installed it today and now the computer will not recognize either drive as installed. They both have lights come on upon booting. and the tray opens and closes.
What went wrong in the installation or how can I trouble shoot this product. I can not find the installation booklet or setup guide. Havn’t been able to find it on the internet.