How to identify my BenQ dvd rom burner and firmware update it

Newbie Forum
#1

I know i have a BenQ… i dont know what model
So i need to figure it out somehow and firmware flash/update it for dual layer support… i know that it supports this since i remember from when buying it a few years back.
I checked the device manager but it only shows me general ATAPI drivers
and also i used everest but i cant find any information there.
So Question: How do i find which DVD burner i have (serial/model#) and what program do i use to flash/update the firmware?

Thanks

#2

I’m surprised the Device Manager won’t give more info about the drive. Have you checked
Control Panel-System-Hardware-Device Manager-DVD-CD/ROM Drives ? The ‘Details’ tab should tell you the model number and firmware version.

Nero InfoTool will give you detailed information about your drive.

#3

You can always try Belarc Advisor

http://www.belarc.com/free_download.html

It will give you a complete list about your entire system in addition to burner info.