Hi
Have just bought a new Dell PC with Vista 64 bit installed, and have not yet been able to burn a dvd , everytime i get a coaster w/o fail.
Here’s the roxio log:
Sense: 05 ASC: 64 ASCQ: 00 (Command 2A)
-------------------------------------------------------
Px.dll: 4.4.48.500
PxAFS.DLL: 4.4.48.500
pxdrv.dll: 1.2.22.0
PxMas.dll: 4.4.48.500
PxSFS.DLL: 4.4.48.500
PxWave.dll: 4.4.48.500
pxwma.dll: 1.0.0.3
also tried nero, and the resulting log:
Windows Vista 6.0
AMD64
Wow64Process
WinAspi: -
NT-SPTI used
Nero Version: 9.0.9.100
Internal Version: 9, 0, 9, 100
(Nero Express)
Recorder: <HL-DT-ST DVD-RAM GH22NS30>Version: 1.01 - HA 1 TA 1 - 9.0.9.100
Adapter driver: <Serial ATA> HA 1
Drive buffer : 2048kB
Bus Type : default
CD-ROM: <HL-DT-ST DVD+-RW GH30N >Version: A102 - HA 1 TA 0 - 9.0.9.100
Adapter driver: <Serial ATA> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : Hitachi HDT721010SLA360 iaStorV Port 0 ID 0 DMA: On
DiskPeripheral : ST3500620AS iaStorV Port 0 ID 1 DMA: Off
CdRomPeripheral : HL-DT-ST DVD+-RW GH30N iaStorV Port 0 ID 2 DMA: Off
CdRomPeripheral : HL-DT-ST DVD-RAM GH22NS30 iaStorV Port 0 ID 3 DMA: Off
=== CDRom-Device-Map ===
HL-DT-ST DVD+-RW GH30N D: CdRom0
HL-DT-ST DVD-RAM GH22NS30 E: CdRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 4095MB (4194303kB)
Free physical memory: 3573MB (3658876kB)
Memory in use : 41 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
30.5.2009
CD-ROM (ISO)
00:36:02 #1 Text 0 File SCSIPTICommands.cpp, Line 450
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
00:36:02 #2 Text 0 File Isodoc.cpp, Line 6789
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
00:36:02 #3 Text 0 File Burncd.cpp, Line 3233
HL-DT-ST DVD-RAM GH22NS30
Buffer underrun protection activated
00:36:02 #4 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)
00:36:02 #5 Text 0 File Burncd.cpp, Line 3563
Turn on Disc-At-Once, using CD-R/RW media
00:36:02 #6 Text 0 File FilesystemSettingsValidator.cpp, Line 142
FS Settings: using validator 'CUDFSettingsValidatorCD'
ParamMode = 'automatic', changing UDF partition type from 'physical' to 'physical'
Changing UDF revision from '1.02' to '1.02'
00:36:02 #7 Text 0 File DlgWaitCD.cpp, Line 312
Last possible write address on media: 359845 ( 79:59.70)
Last address to be written: 356931 ( 79:21.06)
00:36:02 #8 Text 0 File DlgWaitCD.cpp, Line 324
Write in overburning mode: NO (enabled: CD DVD)
00:36:02 #9 Text 0 File DlgWaitCD.cpp, Line 2951
Recorder: HL-DT-ST DVD-RAM GH22NS30;
CDR code: 00 97 26 66; OSJ entry from: CMC Magnetics Corporation
ATIP Data:
Special Info [hex] 1: D0 00 98, 2: 61 1A 42 (LI 97:26.66), 3: 4F 3B 47 (LO 79:59.71)
Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 00 00 (invalid)
00:36:02 #10 Text 0 File DlgWaitCD.cpp, Line 499
>>> Protocol of DlgWaitCD activities: <<<
=========================================
00:36:02 #11 Text 0 File ThreadedTransferInterface.cpp, Line 756
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 356932 (356932) = #356932/79:19.7
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 356932 blocks [E: HL-DT-ST DVD-RAM GH22NS30]
--------------------------------------------------------------
00:36:02 #12 Text 0 File ThreadedTransferInterface.cpp, Line 958
Prepare [E: HL-DT-ST DVD-RAM GH22NS30] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 731303936, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
-150 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 356932 | 0 | 0x00
356932 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
00:36:07 #13 Text 0 File SCSIPTICommands.cpp, Line 264
Error on LockVolume: Access is denied.
00:36:07 #14 Text 0 File SCSIPTICommands.cpp, Line 287
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
00:36:07 #15 Text 0 File SCSIPTICommands.cpp, Line 240
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME
00:36:07 #16 Text 0 File Burncd.cpp, Line 4362
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)
00:36:07 #17 Phase 24 File dlgbrnst.cpp, Line 1767
Caching of files started
00:36:07 #18 Text 0 File Burncd.cpp, Line 4484
Cache writing successful.
00:36:07 #19 Phase 25 File dlgbrnst.cpp, Line 1767
Caching of files completed
00:36:07 #20 Phase 36 File dlgbrnst.cpp, Line 1767
Burn process started at 24x (3,600 KB/s)
00:36:07 #21 Text 0 File ThreadedTransferInterface.cpp, Line 2675
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
00:36:07 #22 Text 0 File MMC.cpp, Line 17849
StartDAO : CD-Text - Off
00:36:07 #23 Text 0 File MMC.cpp, Line 22511
Set BUFE: Buffer underrun protection -> ON
00:36:07 #24 Text 0 File MMC.cpp, Line 18077
CueData, Len=32
41 00 00 14 00 00 00 00
41 01 00 10 00 00 00 00
41 01 01 10 00 00 02 00
41 aa 01 14 00 4f 15 07
00:36:07 #25 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 83836800
00:36:16 #26 SPTI -1066 File SCSIPassThrough.cpp, Line 215
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066)
CDB Data: 0x2A 00 FF FF FF 8A 00 00 20 00 00 00
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x05e62440: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00:36:16 #27 CDR -1066 File Writer.cpp, Line 306
Invalid field in command
E: HL-DT-ST DVD-RAM GH22NS30
00:36:16 #28 Text 0 File DVDPlusDualLayer.cpp, Line 1424
SetDriveCaps: Set LAST LBA of layer 1 to 0
00:36:16 #29 Phase 38 File dlgbrnst.cpp, Line 1767
Burn process failed at 24x (3,600 KB/s)
00:36:16 #30 Text 0 File SCSIPTICommands.cpp, Line 287
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
00:36:22 #31 Text 0 File Cdrdrv.cpp, Line 11444
DriveLocker: UnLockVolume completed
00:36:22 #32 Text 0 File SCSIPTICommands.cpp, Line 450
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
trying to google around, it would seem i need to enable/or deselect DMA
but in my device manager there is no ide ata/atapi controllers listed:
i’ve tried uninstalling both drives, then selecting the scan for hardware changes option but it still doesnt pick up any ide ata/atapi controllers.
Does anyone have any clues…Dell support are unavailable over the weekend…so will try them Monday if no one can suggest anything to try here.
Thanks in advance for any help