How to enable D drive

Have a Presario R3000; Windows XP Professional, version 2002, SP3. D drive is Toshiba ODD-DVD. Device Manager Volumes shows No Media. In General Properties the device is enabled & Device Status is working properly.
When disk is inserted: it spins, the light shows for the CD tray. It can’t open & play.
Have done the troubleshoot with Help for my OS & still no ability to play a CD/DVD.
Could really use some help.

Try uninstalling the secondary IDE Channel in the device manager and reboot. The computer will reinstall the IDE Channel and your CD/DVD drive automatically upon the reboot.

Or you can use this to fix it

And if those two solutions don’t work, try deleting the upper and lower filters by following the instructions here: