Have a Presario R3000; Windows XP Professional, version 2002, SP3. D drive is Toshiba ODD-DVD. Device Manager Volumes shows No Media. In General Properties the device is enabled & Device Status is working properly.
When disk is inserted: it spins, the light shows for the CD tray. It can't open & play.
Have done the troubleshoot with Help for my OS & still no ability to play a CD/DVD.
Could really use some help.