[qanda]This thread is about the Memorex 16x16 DVD16+/-DL4RWlD2 External. Click here to see full specs[/qanda]I think the drive stopped turning yesterday.
My computer running Windows Vista Ultimate 64bit recognizes the drive, but it does not play or record.
The driver is up to date and Windows says the device is working properly but Windows did not start a related device driver.
I’m not sure what to make out of that.
I can’t feel the drive spinning, only an intermittent jerking movement.
I would like to open the enclosure to see if the belt needs to be replaced but I can’t figure it out.
There are two open slots on one side and no screws or bolts anywhere.
When I tried to gently pry open the enclosure with my Swiss Army Knife, screw driver blade, it was firmly held in place by the adjoining sides.
Does anyone have any idea how to open this drive and/or to start a related device driver.
The drive has been working fine for the past four years on my XP computer and since December 08 on my Vista computer.
Thanks in advance for any help.
ASUS P5Q-SE2 mobo
Nivida GeForce 9500 GT 1gb Graphics Card
8GB Memory DDR2
Pentium Duo Core 8400
WD 1TB Hard Drive
950 watts power supply